Privacy Policy
Effective Date: August 17, 2026
MoonPetal Apotheca respects your privacy and is committed to protecting the personal information you provide when shopping with us.
This Privacy Policy explains what information may be collected, how it may be used, and when it may be shared.
Information We Collect
When you place an order or interact with our website, we may collect information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Products purchased
- Payment-related information necessary to process your transaction
- Information you voluntarily provide when contacting us
Payment information is processed through our payment providers. MoonPetal Apotheca does not intentionally store complete credit-card numbers.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Ship products
- Communicate about orders
- Respond to customer-service inquiries
- Process refunds or exchanges
- Prevent fraud or abuse
- Maintain and improve our website
- Send marketing communications when you have chosen to receive them
- Comply with legal obligations
Shopify & Service Providers
MoonPetal Apotheca uses third-party service providers, including Shopify , to operate its online store and process transactions.
These providers may process information necessary to provide services such as:
- Website hosting
- Payment processing
- Order fulfillment
- Shipping
- Analytics
- Email communication
- Fraud prevention
Information may therefore be processed by these service providers in accordance with their own privacy policies and applicable law.
Shopify provides merchants with privacy-policy tools and notes that merchants are responsible for customizing policies to accurately reflect how their particular store handles personal information.
Cookies & Similar Technologies
Our website and third-party services may use cookies and similar technologies to:
- Keep the website functioning
- Remember shopping-cart information
- Understand website usage
- Improve the customer experience
- Support analytics and marketing
You may be able to control certain cookie settings through your browser or device.
Marketing Communications
If you subscribe to MoonPetal Apotheca marketing communications, we may use your email address to send newsletters, promotions, product announcements, or other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
Sharing Information
MoonPetal Apotheca does not sell your personal information for money.
We may share information with service providers when necessary to operate the business, including payment processors, Shopify, shipping carriers, email providers, fraud-prevention services, analytics providers, or other vendors that help us provide our services.
We may also disclose information when required by law or when reasonably necessary to protect MoonPetal Apotheca, our customers, or others.
Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
MoonPetal Apotheca's website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.
Requests may be made using the contact information below.
Contact
For questions regarding this Privacy Policy or your personal information, please contact:
MoonPetal Apotheca Email: moonpetalapotheca@gmail.com